Privacy Policy for Rowan Tree Gardens

Last Updated: 3 October 2023

At Rowan Tree Gardens, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website and our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you visit our website, make a purchase, or communicate with us, we may collect personal information such as your name, email address, mailing address, and contact number.

1.2. Payment Information: When you make a purchase, we may collect payment information, including credit/debit card details, to process your payment securely.

1.3. Communication Data: We may collect information you provide when contacting us via email, phone, or through our website, including records of correspondence.

2. Use of Personal Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including delivery and customer support.

2.2. Communication: We may use your email address and contact number to communicate with you regarding your orders, product inquiries, and to provide updates or information related to our products and services.

2.3. Marketing: With your consent, we may send you marketing communications about our products, promotions, or special offers. You can opt-out of these communications at any time.

3. Sharing of Personal Information

3.1. We may share your personal information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate order processing and delivery.

3.2. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Security

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Cookies and Tracking Technologies

5.1. Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage cookie preferences through your web browser settings.

6. Your Rights

6.1. You have the right to access, update, or delete your personal information. To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided in this policy.

7. Data Retention

7.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Changes to Privacy Policy

8.1. We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Rowan Tree Gardens Address: 19 Westbourne Park, Scarborough, YO12 4AS, UK Email: Phone: 07972 913055

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